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SAC’s executive team has over 60 years of experience
in affinity marketing, and during their five years of operating NASCAR’s
affinity programs, SAC has identified a void at the convergence of
high-affinity brand marketing and direct response marketing. Through the
necessity of enduring the recent economic downturn while operating its
NASCAR affinity programs, SAC has developed three specific areas of expertise:
1.
Lead Generation, database development and Fan
DirectTM marketing.
2. Multi-variable,
test and control campaign management to optimize marketing spend.
3.
Development of continuity/subscription
programs and acquisition/retention of members.
NASCAR Case Study
Since securing the long-term rights from NASCAR in
2004 to design, develop, and deliver its affinity program, SAC has utilized
both online and offline lead generation programs while quickly building the
single largest contextual database in the racing industry with over
3,800,000 identified fans. SAC’s
proprietary Fan DirectTM platform sits on top of this
database and allows any web-enabled marketer to segment and target any
combination of demographic and/or geographic data, thus facilitating the
execution of direct-to-fan campaigns for internal and external stakeholders
of the industry with the touch of a button. Fan DirectTM has become a
highly-effective marketing vehicle for NASCAR stakeholders like Chevrolet,
Craftsman, Nationwide, Bank of America, Tissot and the Richard Petty
Driving Experience.
Additionally, through rigid, multi-variable test and
control campaign management, SAC’s methodology and supporting technology
have managed campaigns that deployed and tracked thousands of iterations of
creative and offer variables. Each campaign
iteration tests a single variable against a benchmark in an effort to
determine iterative “winners” and ”losers.”
The resulting test cell matrix drives optimal delivery rates, open
rates, and conversion rates, thus lowering cost per acquisition (CPA) and
increasing campaign ROI.
SAC also manages the Official NASCAR Members Club, and
its platform delivers a “4-silo” value proposition that includes:
1.
Deals
and Discounts in NASCAR-specific products and services plus everyday
dining and entertainment.
2. Exclusive NASCAR 24/7 Content
delivered through a quarterly printed magazine produced entirely in-house,
weekly enewsletters and dynamic content on a password-protected web site .
3. VIP Treatment at NASCAR events
including insider access to garage tours at races, exclusive opportunities
to meet drivers and personalities all processed through SAC’s reservation
allocation system.
4.
Local
Chapters and supporting micro-site technology enabling race watching
parties, charitable events and other social activities.
SAC has acquired over 250,000 new members into the
Official NASCAR Members Club and has developed proprietary methodology and
technology to acquire customers utilizing post-transaction,
self-liquidating product offers (SLOOPTM) and lead generation to
conversion (LG2CTM) techniques.
Summary
Like most high-affinity brands, SAC was forced to
embrace the paradigm shift from high cost and hard-to-measure marketing
channels (print, TV, radio, etc.) to highly-targeted, measureable ROI direct
marketing channels. SAC is not an
advertising agency with a “good idea.”
We use our systems and
platforms every day in the operation of the NASCAR affinity program. And now, we are offering other
affinity brands the opportunity to leverage the investment we have made in
our tools and learnings to:
·
Find more fans (i.e., contextual lead
generation) and convert them into customers on behalf of internal and
external stakeholders.
·
Utilize scientific, multi-variant, test and
control methodology to optimize their marketing spend, enrich current
internal programs and add more value to external stakeholders (sponsors,
licensees, etc.).
·
Generate new revenue streams through
subscription and continuity programs.
SAC has
developed a due-diligence and predictive modeling process to assess
the viability of adapting our systems and platforms for your
high-affinity brand.
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